We take great care to ensure that your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password and must access the account using that password. On mobile devices, you can also access the account using face ID or fingerprint login. Unlike conventional email, all MyChart messages are sent while you are securely connected to our website or mobile app.

You can make sure your account stays secure even if someone else has your username or password by turning on two-step verification. When this feature is activated, you must enter a code sent to you via email or text message to log in to MyChart, in addition to using your username and password. To learn more, visit bit.ly/twostepvideo to watch our helpful video on two-step verification.