Whether an established physician or a potential physician for our area, we want to provide you with the resources you need from Hamilton.
We look forward to a new relationship with potential physicians for our area and will try to answer any questions that you may have.
EpicCare Link FAQ
Do I need to install any software to be able to access Hamilton EpicCare Link?
What type of new account request should I select?
When you start the application, select the most appropriate option. (INSTRUCTIONS)
- Create a new site: Choose “Request access for new site.” Every site needs a Site Administrator, which can be added at the bottom of the user setup page. Any role type can be a Site Administrator (Provider, Clinical Staff, or Non-Clinician), and your site can have more than one Site Administrator.
- Add users to an existing site: Choose the correct role for the new user (Provider, Clinical Staff, or Non-Clinician)
What happens after I submit my request for access?
Your application will be reviewed by Hamilton Medical Center to ensure it is appropriate to grant access to Hamilton EpicCare Link for identified users. Please allow 7 business days. Upon approval, a username and temporary password will be sent via securely encrypted email.
Are there instructions for using Hamilton EpicCare Link, after access has been approved?
Check out the Quick Start Guides HERE