Billing and Insurance

Billing Inquiries

If you have questions regarding your hospital bills, please refer to the information below or call our Central Billing Office at 706-272-6636.

Where to Go

Patient Accounts is located directly behind the main lobby at the front entrance of the main hospital. They are open Monday thru Friday from 8:30am to 5pm.  (Hamilton Medical Center bills can be paid online - see link below).

What to bring

Bring your hospital bills, proof of insurance and/or health cards each visit.

Financial Arrangements

You should discuss outpatient testing with your employer or private insurance carrier to determine your insurance coverage. Charges not covered by insurance are your responsibility to pay. Personal checks, many types of insurance, VISA, Mastercard and Discover cards are accepted.

Financial Assistance - Plain Language Summary

para español 

Hamilton Medical Center (HMC) is committed to providing financial assistance to persons who have health care needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay, for medically necessary care. Consistent with its mission to meet the health care needs of the community, HMC will provide, without discrimination, care of emergency medical conditions to individuals regardless of their eligibility for financial assistance or for government assistance.

HMC has established these general guidelines for providing financial assistance:


To qualify for financial assistance for medically necessary health care services, the patient must meet the requirements for financial assistance under the HMC Financial Assistance Policy. Federal Poverty Guidelines will be used as the basis for determining whether an individual qualifies. Financial assistance ranging from a 100% discount to a 65% discount is available to qualifying individuals whose income is below 250% of the Federal Poverty Guidelines. Individuals qualifying for financial assistance will not be charged more than the amounts generally billed for emergency and medically necessary care.

The necessity for medical treatment of any patient will be based on the clinical judgment of the health care provider without regard to the financial status of the patient. All patients will be treated for emergency medical conditions regardless of ability to pay or to qualify for financial assistance, in accordance with federal and state law.

Applying for Financial Assistance

Patients and families wishing to apply for financial assistance must submit an application along with supporting documentation to HMC’s Patient Financial Counselor. HMC’s Policy as well as an application is available on their website, Alternatively, the Policy along with application may be requested from the Patient Financial Counselor in the Patient Access Department at the hospital, located at 1200 Memorial Drive, Dalton, Georiga 30720. You may direct any questions you may have to 706-272-6018 or 706-272-6136.

For the Financial Assistance Policy and Application, click here.

Poliza de Ayuda Financiera, presione aquí.


Physician Billing

Your hospital bill includes hospital charges only. Physicians' professional services are billed separately. You will receive separate bills from a pathologist (if tissue samples are examined) and radiologist (if X-rays are taken), if their services are needed.

Accepted Insurance Providers

On-line Bill Pay