Hamilton Ambulatory Surgery Center wins 
national top performer award -2013

Wednesday, November 20, 2013

Hamilton Ambulatory Surgery Center has received the prestigious Guardian of Excellence Award.  Center staff members are pictured.
Hamilton Ambulatory Surgery Center has received the prestigious Guardian of Excellence Award (previously-Summit Award) for the eighth year in a row. Center staff members are pictured.

 DALTON, Ga. – Hamilton Ambulatory Surgery Center has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in Patient Satisfaction. The award, previously called the Summit Award, has been given to the Center for eight years in a row.

Every staff member works hard to make sure every patient that comes to Hamilton Ambulatory Surgery Center has the best surgical experience possible,” said Kristi House, Center director.

The Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5 percent of all Press Ganey clients reach this threshold and consistently maintain it for the one-year reporting period. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

“We are proud to partner with Hamilton Ambulatory Surgery Center,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving this level of excellence reflects the organization’s commitment to delivering outstanding service and quality. Hamilton Ambulatory Surgery Center’s efforts benefit patients in the Dalton area and will lead to improved patient experience.”

Recognized as a leader in performance improvement for more nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide – including 50 percent of U.S. hospitals – to create and sustain high-performing organizations and, ultimately, improve the overall health care experience.
Hamilton Ambulatory Surgery Center, a nonprofit organization owned by Hamilton Medical Center, provides easy access, convenience and efficiency for elective and medically necessary surgeries. The Center offers the latest medical technology and expert staff under the management of Hamilton Surgeon’s Management Company. For more information on Hamilton Ambulatory Surgery Center, call 706-876-5000.