Heart of Hamilton Recognition Program



This program is provided as a way to recognize Hamilton Associates or Volunteers for actions hat truly demonstrate the “Heart of Hamilton.”

Printed cards are available throughout Hamilton Health Care System and a digital version is available on this page below.





• Heart of Hamilton printed cards can be filled out by Associates, Volunteers, Patients, or Guests and then placed in a Heart of Hamilton box (card/box locations at right). Or, a digital version, at hamiltonhealth.com/heartofhamilton, can be filled out and submitted.

 • Card/electronic submissions will be reviewed weekly by members of the HEART subcommittee. Card/submission examples

 • GREAT cards: These cards are seen as far exceeding job, organizational, or departmental expectations. Example: After hearing a patient was concerned about her dog being cared for, Sally took the initiative to feed the patient’s dog.

 • GOOD cards: These cards will display one or more behaviors of the PRIDE values or Heart compass. Example: Joe escorted a lost visitor to a destination in the building.

 • QUESTIONABLE cards: These cards are seen as incomplete or do not meet the qualifications to be good or great. The sender will be contacted for further information. Examples: Happy Birthday! OR Jane did a great job helping me.



• Recipients of GREAT cards receive a $100 gift card, plaque, name on cafeteria plaque, BWC Massage (or meal with CEO for group recognition).

• Up to 10 recipients of GOOD cards receive a chance to win two movie passes or a $15 HMC Gift Shop certificate.




• Main entrance lobby • main elevator lobby • main elevator lobby • SICU waiting area • MICU waiting area • Mother/Baby waiting area • Endoscopy • Emergency Dept. lobby • Cafeteria • Time clocks (Lot 5/Admin., Women’s center, Emergency Dept., Associate pharmacy, HR/Dr. Starr)


 • HLTC lobbies/time clocks • HASC • HDC • Royal Oaks front desk • The Gardens front desk • Medical Plaza (front and back door) • Medical Arts ( lobby) • HEMS time clock • Convenient Care (Dalton and Varnell) • Hamilton Cardiology Associates • Hamilton Neurology Associates • Hamilton Internal Medicine (Murray)