|Shawna Farmer, Hamilton Emergency Medical Services coordinator, and Wendy Saylors, paramedic and senior billing specialist, were recently certified by the National Academy of Ambulance Coding (NAAC) as ambulance coders. From left are Saylors and Farmer.|
DALTON, Ga. – Hamilton Emergency Medical Services (HEMS) associates Shawna Farmer, administrative coordinator, and Wendy Saylors, paramedic and senior billing specialist, were recently certified by the National Academy of Ambulance Coding (NAAC) as ambulance coders.
The NAAC represents the industry’s “Gold Standard of Excellence” in compliance, ethics and integrity in all facets of ambulance billing and coding.
Prior to the introduction of NAAC's Certified Ambulance Coder (CAC) program, no nationwide ambulance-specific billing and coding training and certification program existed in the United States. The CAC certification provides the industry with its own, specific and unique program to meet the dual need of providing the industry’s billing offices the opportunity to train their billing and coding professionals. The program is designed to maintain a highly educated staff of billers and coders with critical knowledge and commitment to excellence necessary to assure accurate, thorough and compliant billing with new Medicare laws.
The certification includes timely recurrent education for professional
billers and coders, to assure them and their employers of consistent
ongoing compliance with the ever-changing, complex rules and regulations
affecting ambulance billing.
Last year, HEMS made the decision to outsource its billing services to become more efficient. After evaluating the service, HEMS chose to handle the billing service internally, while making some adjustments to improve efficiency.